Fix: Unable to Login to Windows 10 Using Microsoft Account

Unable to Login

Finding yourself Unable to Login to Windows 10 computer can be frustrating . You could be at risk to lose a lot should you be not able to log in to Windows 10 using Microsoft Account. We have below three options to resolve Microsoft Account Login problem in Windows 10.

Unable to login into Windows 10 Using Microsoft Account

You can use a the Local User Account to log in to Windows 10 computer, using Microsoft Account Microsoft Account offers its own advantages, including free OneDrive storage, online Xbox Gaming and the ability to purchase and download apps from Windows Store.

In addition, signing up to Microsoft Account allows you to access all your Contacts all in one location and to instantly transfer your settings to five devices.

Therefore, not being able to access Windows 10 with Microsoft Account could cause lots of harm and make anyone insane.

Solution Microsoft Account Login Problem in Windows 10

The three solutions listed below to resolve Microsoft Account Login Problem in Windows 10 are applicable only in the event that you are not able to log in to Windows 10 using Microsoft Account even after entering an appropriate Microsoft Account Email ID and Password.

These strategies aren’t going to help youif you are unable to remember you’ve forgotten your Microsoft Account Email ID or Password. If this happens, you’ll have to follow the procedure of resetting Your Microsoft Account Password using information that are provided in this Microsoft Support page.

1. Change the Group Policy Setting

This option is only available when you’re using Enterprise and Pro editions that are part of the Microsoft Windows program on your PC. It is important to note that the Home Edition of Windows 10 is not able to create Group Policies.

You may skip methods 2 and 3 for those who are running Home Edition of Microsoft Windows software on your computer.

1. Right click on Windows 10 Start button and then click the Run option from the menu that pops up.

2. On the Run command window enter gpedit.msc and then click OK.

3. On the Edit Group Policies screen, go to the Computer Configuration Settings > Windows Settings > Security Settings > Local Policies then click on the Security Options Folder (See the image below)

4. In security Options Folder, search for Accounts Block Microsoft Accounts Policy, and double-click it (See the image above).

5. On the window that opens, click on the This Policy is disabled and then click Ok and Apply to remove the Group Policy which was blocking Microsoft Account on your computer (See the picture below)

Following this update, you will be able to log in into Windows 10 using your Microsoft Account If you’re Microsoft Account was somehow blocked because of a Group Policy Settings.

2. Enable Microsoft Account Sign-in Assistant Service

It could be that you’re not able to log in into Windows 10 due to Microsoft Account Sign-in Service being disabled on your system. Therefore follow these steps to begin the Microsoft Account Sign-in Assistant and enable it to start automatically on your PC.

1. Right click on Windows 10 Start button and then click the Run option from the menu that pops up.

2. On the Run command window enter services.msc and then click OK.

3. In the Services window, scroll to the Microsoft Account Sign-in Assistant. Double-click on it (See the image below).

4. On Microsoft Account Sign-in Assistant Properties window, change the Startup Type to Auto, then click Start (in case the service has been suspended) followed by Apply, and click OK.

5. Restart your computer and check if you’re capable of logging into Windows 10 using your Microsoft Account.

3. Remove Microsoft Account Credentials from Registry

It’s possible that you’re not able to login onto Windows 10 using Microsoft Account as your login credentials stored on your PC are either not up-to-date or are corrupted.

In such a situation you should remove Cached Microsoft login credentials, then log in using the credentials of your Microsoft Account.

1. Right click on Windows 10 Start button and then click the Run option from the menu that opens.

2. On the Run command window enter regedit, then select OK.

3. On the Registry Editor screen, navigate to HKEY_USERS .DEFAULT > software > Microsoft > IdentityCRL > StoredIdentities (See the image below)

4. Right-click on your Microsoft Account located in StoredIdentities Folder and then click”Delete Account” (See the image above).

5. Close the Registry Editor Screen

6. Add your Microsoft Account by clicking the Windows Start button > Settings > Accounts > Sign-in using a Microsoft Account.

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